Frequently Asked Questions
1. How do I book a detailing service? You can book our mobile detailing services directly through the following contact details;
Email : info.proshine.autos@gmail.com
Phone : +61 432 561 692
Form : https://proshine.autos/contact/
2. What payment methods do you accept? We accept payments via PayPal, credit cards, and direct bank transfers.
3. Where do you offer your services? We are a mobile detailing service operating in Sydney City, Eastern Suburbs, Western Suburbs, Northern Suburbs, Southern Suburbs, and Greater Sydney Area. Please check our website or contact us to confirm if we serve your location.
4. How can I prepare my vehicle for detailing? Please remove personal belongings and valuables from your vehicle prior to our arrival. Ensure that there is sufficient space around your vehicle for our team to operate effectively.
5. What if I need to reschedule or cancel my appointment? You can reschedule or cancel your appointment by contacting us at least 2 days in advance. For late cancellations or reschedules, a fee may apply.
6. What happens in case of bad weather? In case of bad weather conditions that may impact the quality of our service, we will contact you to reschedule the service to a more suitable time.
7. Are your cleaning products environmentally friendly? Yes, we use environmentally friendly and sustainable cleaning products whenever possible to ensure the safety of your vehicle and the environment.
8. How long does a detailing service take? The duration depends on the type of service and the condition of the vehicle. Typically, a basic detailing service can take between 1.5 to 3 hours.
9. Do you offer any discounts or loyalty programs? Yes, we offer discounts for repeat customers and referrals. Please contact us for more information on current promotions and loyalty programs.
10. How can I contact customer support? For any inquiries, please visit our contact page or email us directly at info.proshine.autos@gmail.com.
